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How much are bad reviews really costing you?

Input your numbers. See the cost of inaction and what early detection could save your business annually.

Your Business

Total annual revenue from customer-facing operations
Emails, calls, tickets, chats combined
Annual contract or lifetime value
% of leads that close

Cost of Inaction

Lost Revenue from Bad Reviews
$0
per year
BBB Complaint Impact
$0
rating damage + lost trust
Churned Customers (Preventable)
$0
estimated
RiskDetect Annual Cost
$0
your selected plan
Estimated Annual ROI
0x
return on investment

How We Calculate This

  • Each bad review deters ~30 potential customers (based on BrightLocal consumer survey data)
  • BBB complaints reduce inbound conversion by 2-5% for years (complaint visibility in search results)
  • Industry research suggests early intervention within 48 hours significantly reduces escalation rates
  • Manual triage misses signals buried in email volume and call transcripts. AI reads every word.
  • These are estimates to illustrate potential impact. Actual results depend on your industry, team, and response speed.

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