You're trusting us with sensitive customer conversations. We built RiskDetect with the assumption that security is the price of entry, not a premium feature.
All data is encrypted both in transit and at rest. No exceptions.
Every organization's data lives in its own isolated partition. There is no mechanism for cross-tenant data access.
We will never use your customer conversations, risk assessments, or any derived data to train AI models. Period.
Every API request is authenticated, authorized, and logged. Full audit trail for compliance.
Via API, email forwarding, or the Salesforce trigger. Encrypted in transit with TLS 1.3.
Sent to the AI model via their enterprise API (zero data retention agreement). The model scores risk and returns signals. No fine-tuning, no storage on their end.
Risk score, signals, and recommended actions are saved to your isolated tenant. Original text is stored encrypted and only accessible to your team.
Starter: 7 days. Growth: 90 days. Scale: unlimited. After your retention window, data is permanently deleted. You can request early deletion anytime.
When you cancel, all data is retained for 30 days (in case you change your mind), then permanently purged from all systems including backups.
Built on infrastructure that meets SOC 2 Type II requirements. Monitoring, alerting, and incident response procedures in place.
Scale plan customers get a contractual uptime guarantee. All plans benefit from redundant infrastructure and automatic failover.
We maintain a security contact for vulnerability reports. Verified issues are patched within 48 hours and reporters are credited.
We're happy to walk through our security architecture on a call. Or just email security@riskdetect.app.