Now analyzing customer interactions

Your customers warn you
before the bad review.
You're just not listening.

Forward support emails and call transcripts. RiskDetect catches churn signals, escalation threats, and reputation risks before they become BBB complaints and one-star reviews.

Try the live demo View pricing
Integrates with your existing stack
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riskdetect.app/app
Overview
Risk Feed
Daily Report
Customers
Analyze
Analyze Text
Email Inbox
Critical
2
High
5
Medium
8
Total
31
92
critical
Marcus Chen, TechFlow
Email - 4th contact this week
BBB complaintAttorney mentionedCancellation
VP of CS to call within 1 hour. Full account review needed.
12m ago
78
high
Sarah Johnson, Acme Corp
Email - Billing dispute
Legal reviewCompetitorTone shift
Resolve billing issue. Send corrected invoice within 24h.
1h ago
45
medium
Lisa Wang, Bright Analytics
Call transcript - 14 min
Feature gap x3Delayed response
Share roadmap update. Offer beta access to new features.
3h ago
0
Interactions analyzed
<2s
Average analysis time
0
Risk signals tracked
0%
Churn prediction accuracy
How it works

Two minutes to your first risk report.

No SDK. No integration sprint. Forward an email and you're live.

01

Forward your support emails

Auto-forward from your support inbox to your RiskDetect address. Call transcripts work too. Paste, upload, or API.

02

AI scans for 30+ risk signals

Legal threats, competitor mentions, escalation patterns, sentiment shifts, contact frequency. Every signal that predicts churn.

03

Get your daily risk report

Every morning: a prioritized list of at-risk customers with scores, signals, and the exact action to take. No noise.

Signal detection

30+ risk signals your team is missing right now.

Every email and call transcript gets scanned for churn signals, review threats, and escalation patterns. Not keyword matching. Contextual AI that understands intent.

Legal escalation threats
Attorney mentions, BBB complaints, regulatory language
Competitor evaluation
Named competitors, feature comparisons, switching language
Sentiment trajectory
Tone degrading over multiple contacts
Contact frequency spikes
Unusual increase in support volume from one account
Billing disputes
Charge disputes, refund requests, pricing complaints
Cancellation language
Direct or indirect cancel intent, contract end mentions
Review and reputation threats
Social media threats, review site mentions, public complaint intent
Live demo

Paste a real email. See what you're missing.

This is the production engine. Not a mockup.

Angry customer Routine inquiry Escalation Review threat
Paste text and click Analyze to see the risk assessment
Early access feedback

Teams that stopped guessing.

We caught a customer about to post a BBB complaint the same morning they wrote the email. Risk score hit 91 and flagged it immediately. We called them before lunch and saved the account and our reputation.
JR
Jamie Rodriguez
VP of Customer Success, SaaS company (180 employees)
Our CS team was spending 2 hours every morning triaging tickets by gut feel. Now they open the risk feed and know exactly who to call first. The signal detection on legal language alone has been worth it.
KP
Kira Patel
Director of CS, Professional services firm
I was skeptical about another AI tool. But this one actually reads the emails and gives me scores I agree with. The daily digest is the first thing I check every morning now.
DM
David Mitchell
CS Director, B2B services (120 employees)
Security

Your customer data is not our training data.

We handle sensitive support conversations. We take that seriously.

Encrypted everywhere

TLS 1.3 in transit. AES-256 at rest. Your data is encrypted at every stage.

Tenant isolation

Every organization's data is fully isolated. No cross-tenant access. Ever.

No model training

We never use your data to train AI models. Your conversations stay yours.

SOC 2 architecture

Built on SOC 2 compliant infrastructure. Scoped API keys. Audit logging on every request.

Pricing

Cheaper than one lost customer.

14-day free trial. No credit card required.

Starter
Small teams getting started
$49/mo
  • 100 emails analyzed/month
  • Risk scoring and signals
  • Daily risk digest
  • Email forwarding
  • 7-day history
Join waitlist
Most popular
Growth
CS teams with phone + email
$149/mo
  • 1,000 analyses/month
  • Email + call transcripts
  • Daily digest with trends
  • 90-day history
  • Custom alert rules
  • Priority support
Join waitlist
Scale
Full API access + unlimited
$499/mo
  • Unlimited analyses
  • REST API + batch endpoint
  • Unlimited history
  • Custom alert rules
  • SSO + team management
  • Dedicated support
Join waitlist

One email, call transcript, or chat message = one analysis. Salesforce package from $149/mo. Learn more

Stop losing customers
you could have saved.

Join the waitlist for early access. Be first in line when we launch.

No spam. Launch updates only.